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Contact Me

Working with a counsellor is a very personal experience and I believe finding the right fit matters. I’d love to connect and answer any questions you have.

How to reach out

I welcome any questions about what I do, media enquiries, collaboration ideas or if you just enjoy my content and want to say hello. I’m friendly and would love to connect.

EMAIL

jen@soulcentred.com.au

PHONE

0408 883 275

CLINIC

2/14 Nepean Avenue, Arana Hills (Thursdays only)

Online sessions also available 

Before you contact me, please read through my FAQs in case I can answer your question right now!

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Frequently Asked Questions

What are your qualifications?
  • Master of Counselling degree from Queensland University of Technology (QUT)
  • Bachelor of Health Science (Naturopathy)
  • Advanced Practitioner in Tree of Life Narrative Methodology (PHOLA)
  • Accredited Practitioner in ACFED - Australian Centre of Eating Disorders (Nutritional Interventions)
  • Current Blue Card holder 
  • Current Advance First Aid certificate
  • Current Police Clearance certificate
Do I need a referral to see Jenny?

Good news - no.

No referrals are necessary and no diagnosis required. Everyone is welcome to counselling. You can book directly online when you are ready.

Can I use my Mental Health Care Plan?

Sorry, no.

The mental health care plans through Medicare are intended to be used for psychology services after you have received a formal diagnosis. Although your care plan does not apply to our sessions, I can still support you with counselling if you do have one.

I am on the NDIS, can I see you for counselling?

Yes - if your goals will benefit from counselling or psychotherapy, absolutely (self managed & plan managed only).

I currently have NDIS clients I regularly see online for support with their goals.

Can I claim with my Private Health Fund?

Maybe!

I am registered with a few health funds through my professional registration with The Australian Counselling Association. Some of the funds include:

BUPA - MEDIBANK PRIVATE - POLICE HEALTH - AHM

Please check with your fund to see if you have counselling services included. If so, I will ensure your receipt will display my provider number to assist in your claims.

How long will I need counselling for?

That is 100% up to you.

Generally, there are no rules or set recommended timeframes*. I do see most clients either weekly, fortnightly, monthly or ‘as needed’. The advantage of regular sessions is if you forward book your preferred times, you are guaranteed the session.

You may find initially that more frequent sessions are beneficial, then as you are feeling stronger about your situation, you may stretch the time frames out to where you feel comfortable such as weekly to fortnightly.

I notice those who view their therapy the same as their other health commitments (such as regular physio, chiro, nutritionist, pilates etc.) and have a regular commitment to their mental health, find consistent balance and personal self-agency to unpack their life events in context - before they become more permanent worries or interfere with daily living.

*If you sign up to a program there are set number of sessions which apply.

I’m not in Brisbane - can I still see you?

YES! I offer online Zoom sessions for your convenience.

Zoom sessions are hosted on the secure professional portal and are never recorded - ever. Your confidentiality and safety are the highest priority for me.

Are you a member of a professional association?

Yes, I am a registered member of the ACA - The Australian Counselling Association. My member number is 12024.

Do you have professional indemnity insurance?

Yes, I am fully insured to practice with Focus Insurance Brokers Australia

Can I have couples therapy without my partner being there?

If you are seeking counselling to discuss your relationship. I always encourage you to bring your partner with you and book a family/couples therapy session (it is longer than a standard session to allow you both enough time to talk).

If your partner does not come with you then it really is individual therapy where we focus on your experience within your relationship. Some clients come to individual therapy first and then choose to bring their partner in their sessions to express what they have been processing, in a safe environment.

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BOOK NOW

Schedule a free 15-minute discovery call

Want to get to know me a bit better and learn more about how I can help you achieve your personal and relationship goals?